Working Papers

Research and Insights from the Center for Effective Organizations

How Organization Agility Produces Sustained Performance: Bringing Coherence to Diverse Conceptual Perspectives (Download)

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Why and how organizations change – especially in competitive and dynamic environments – are central questions in organization theory and strategic management. Organization agility (OA) has emerged as a construct to describe the way organizations adapt quickly to continuous disruption and change, and theories explaining how OA works and produces performance outcomes have proliferated.

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A Strategically Aligned HR Operating Model

Proposal of a pivot in how HR is structured and works to focus more directly on the capabilities required for successful strategy execution.

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Organization capability: The missing piece connecting organization design and the operating model

Dr. Alec Levenson and Dr. Johanna Anzengruber lay a foundation in this working paper for drawing boundaries between the operating model, organization design and organization capability.

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Dynamics of Employee Resource Groups: Leader Experiences Driving Mutual Benefits for Employees and Employers

Dynamics of Employee Resource Groups: Leader Experiences Driving Mutual Benefits for Employees and Employers

Employee Resource Groups (ERGs), which bring together employees with shared identity or purpose, have been expanding around the globe. ERGs can be a recruiting and retention tool, providing member benefits of career growth, developing friends and providing expanded purpose at work. Given their popularity, they are of interest for researchers.

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People Management in Work Organizations: Fifty Years of Learnings

Ben Schneider shares fifty years of lessons learned in people management.

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HR Leaders Must Accelerate Preparations for the Future Digital Organizations

New evidence from the Center for Effective Organizations’ Global HR Excellence survey suggests HR leaders must move faster to prepare for the fast-emerging digital organization.

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The Practitioner-Academic Gap: A View from the Middle

The practitioner-academic gap has been widely discussed for decades along with recommendations for increasing the practical application of management research. We review some of the reasons for this disconnect and argue this has been the norm going back to the beginnings of the field. At the same time contemporary management practice has obviously been greatly […]

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Ratingless Performance Reviews: A Quasi-Experiment

We conducted a study of ratingless reviews in an organization that had an innovative and effective performance management process prior to adopting ratingless reviews. We collected data from the pilot and comparison units before and after the change to ratingless reviews. Results indicated some positive changes and no clear negative changes in the pilot units compared to the comparison units. Analysis suggests that positive results are primarily the result of more frequent feedback that is more oriented toward employee
development rather than the ratingless reviews, per se.

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New CEO-WorldatWork (WaW) Monograph on Cutting Edge Performance Management

Cutting-Edge Performance Management: 244 Organizations Report on Ongoing Feedback, Ratingless Reviews and Crowd-Sourced Feedback
Published by WorldatWork, September 2016

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Socio-Technical Action Research Lab Design Lab Description and Process

The STARLab acronym “Socio-technical Action Research Lab” points to a specific type of lab which is designed to create socio-technical action research. This paper outlines the distinctive features of the socio-technical action research lab. First, it outlines the ideas that provide a foundation for STARLab, along with the essential concepts of tacit knowledge and design thinking. Next, it provides a brief background of the origin of the design lab methodology. Last is a description of how the lab works – planning, environment, and process.

STARLab Consortium

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