G. Toegel and J. Conger discuss one of the most popular management development tools in use today, the 360-degree assessment instrument. In recent years, however, its popularity has led to uses beyond its original application for management development.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Why Leadership Development Efforts Fail
J. Conger and D. Ready state that in the past couple of years, leadership has become the hottest topic in business. Companies see this hard-to-pin-down ability as essential to organizational success, and they want their executives to learn how to exercise it.
Pay Practices in Fortune 1000 Corporations
Are the reward systems in major US corporations changing? As part of its triennial survey of organizational performance improvement efforts, the Center for Effective Organizations has gathered data on the pay practices of large corporations since 1987.
Competence, Not Competencies: Making Global Executive Development Work
George P. Hollenbeck and Morgan W. McCall, Jr. share that as we begin the 21st century, evidence abounds that executive and leadership development has failed to meet expectations.
Coping with Evil: The New Challenge of Crisis Management
Ian I. Mitroff and Murat Alpaslan recount that 2002 is the twentieth anniversary of the Tylenol poisonings, the single crisis that more than any other event is associated with the beginning of the modern field of Crisis Management (CM).
Creating a Strategic Human Resources Organization: An Assessment of Trends and New Directions
Edward E. Lawler III and Susan Albers Mohrman discuss how corporations are undergoing dramatic changes with significant implications for how human resources are best managed and organized. There is a growing consensus that human capital is critical to an organization’s success.
4-D Theory of Strategic Transformation: When New CEOs Succeed and Fail
Larry Greiner, Thomas Cummings, and Arvind Bhambri discuss how there is no honeymoon for most new CEOs these days. Instead, they are challenged immediately by their boards to make major changes and improve financial performance. Entering with strong mandates for change, new CEOs frequently launch strategic transformation initiatives.
Steve Kerr and His Years with Jack Welch at GE
Larry Greiner’s interview with Steve Kerr is about two intriguing phenomena at GE—the obvious one is Jack Welch’s leadership role, and the less obvious, while not intended by him, is Steve’s role in the background acting as Welch’s skillful consultant for 11 years.
Performance Improvement Capability: Keys to Accelerating Performance Improvements in Hospitals
Paul S. Adler, Seok_Woo Kwon, Patricia Riley, Jordana Signer, Ben Lee, and Ram Satrasala explain that improvement trajectory is the fruit of a series of improvement projects, the proximate cause of this variation between organizations lies in the varied ways these projects are managed.
Building Trust: Effective Multi-Cultural Communication Process in Virtual Teams
Cristina B. Gibson and Jennifer A. Manuel share that collective trust is a crucial element of virtual team functioning. Collective trust can be defined as a shared psychological state in a team that is characterized by an acceptance of vulnerability based on expectations of intentions or behaviors of others within the team.
Work-Team Performance Motivated by Collective Thought: The Structure and Function
In this article, Cristina B. Gibson and Christopher Earley extend extant theory and develop a motivational model of group efficacy that integrates function with structural features including collective origins, collective construction, identifiable characteristics, and recursive relationships.
The Efficacy Advantage: Factors Related to the Formation of Group Efficacy
Extending previous research investigating factors related to the formation of group efficacy, this research by Cristina B. Gibson examined predictors across cultures and groups of various types.