Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Cross-Cultural Quality Improvement: Should the Focus Depend on Cultural Characteristics and Team Orientation?
In this paper by Cristina B. Gibson, the hypothesis that quality improvement efforts should be congruent with the level of field independence in a given cultural context and corresponding team quality orientations was examined.
What Stimulates Teams to Engage in Learning Behavior? The Influence of Composition and Context
This paper by Cristina B. Gibson and Freek Vermeulen examines team learning behavior; a set of actions that teams engage in to improve their outcomes.
The Impact of Time Perspective on Knowledge Creation in Teams
This paper by Mary J. Waller, Cristina B. Gibson, and Mason A. Carpenter focuses on the impact of individuals’ time perspectives on team knowledge creation. Various configurations of time perspective among team members are likely to exert significant but unacknowledged influences on teams’ knowledge creation efforts.
The Road to Empowerment: Seven Questions Every Leader Should Consider
Robert Quinn and Gretchen Spreitzer argue that while many contemporary organizations recognize the need for empowered employees, they frequently run into problems attempting to implement empowerment programs.
Factors Affecting the Organizational Commitment of Technical Knowledge Workers: Generation X, Baby Boomers, and Beyond
D. Finegold, S. Mohrman, and G. Spreitzer discuss how gaining the commitment of knowledge workers will be one of the central management challenges in the new millennium.
Intercultural Analysis of the Meaning of Teamwork: Evidence from Six Multinational Corporations
This paper by Mary E. Zellmer-Bruhn develops a conceptual framework to explain variance in the meaning of teamwork across national and organizational cultures.
Making Teams Work: Implications for Consulting Practice
Susan G. Cohen and Diane E. Bailey discuss how the use of teams has increased dramatically in response to competitive pressures for speed, costs, quality, and innovation.
Preserving Commitment During Downsizing: An Empirical Test of the Mitigating Effect of Trust and Empowerment
Gretchen M. Spritzer and Aneil K. Mishra explore whether the commitment of downsizing survivors can be preserved at a level comparable to employees who have not been subjected to a downsizing.
Communication and Collaboration in Distributed Cognition
Richard J. Boland, Jr. and Ramkrishnan V. Tenkasi explain that distributed cognition is manifest when individuals in an organization act autonomously, yet have interdependencies and must take knowledge of each other into account if a coordinated organizational outcome is to emerge.
Impact of Employee Involvement and Total Quality Management Programs
S. Mohrman, E. Lawler III, and G. Ledford, Jr. discuss study results from continuing research on the impact of employee involvement and total quality management programs.
Creating High Performance Organizations: Practices and Results of Employee Involvement and TQM in Fortune 1000 Companies
Edward E. Lawler III , Susan Albers Mohrman and Gerry Ledford (Jossey-Bass, 1995)
Creating High Performance Organizations offers the most up-to-date results from a unique longitudinal study that has systematically researched the adoption and impact of employee involvement (EI) and total quality management (TQM) practices on the largest companies in the United States.
