Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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The Road to Empowerment: Seven Questions Every Leader Should Consider

Feb 15, 1999 | Employee Engagement, Leadership, Sponsor Content

Robert Quinn and Gretchen Spreitzer argue that while many contemporary organizations recognize the need for empowered employees, they frequently run into problems attempting to implement empowerment programs.

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Factors Affecting the Organizational Commitment of Technical Knowledge Workers: Generation X, Baby Boomers, and Beyond

Feb 3, 1999 | Employee Engagement, Sponsor Content, Talent Management

D. Finegold, S. Mohrman, and G. Spreitzer discuss how gaining the commitment of knowledge workers will be one of the central management challenges in the new millennium.

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Intercultural Analysis of the Meaning of Teamwork: Evidence from Six Multinational Corporations

Dec 19, 1998 | Employee Engagement, Performance Management, Sponsor Content

This paper by Mary E. Zellmer-Bruhn develops a conceptual framework to explain variance in the meaning of teamwork across national and organizational cultures.

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Making Teams Work: Implications for Consulting Practice

Nov 27, 1998 | Employee Engagement, Organization Design, Sponsor Content

Susan G. Cohen and Diane E. Bailey discuss how the use of teams has increased dramatically in response to competitive pressures for speed, costs, quality, and innovation.

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Preserving Commitment During Downsizing: An Empirical Test of the Mitigating Effect of Trust and Empowerment

Oct 15, 1998 | Change Management, Employee Engagement, Sponsor Content, Talent Management

Gretchen M. Spritzer and Aneil K. Mishra explore whether the commitment of downsizing survivors can be preserved at a level comparable to employees who have not been subjected to a downsizing.

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Communication and Collaboration in Distributed Cognition

Nov 14, 1996 | Employee Engagement, Performance Management, Sponsor Content

Richard J. Boland, Jr. and Ramkrishnan V. Tenkasi explain that distributed cognition is manifest when individuals in an organization act autonomously, yet have interdependencies and must take knowledge of each other into account if a coordinated organizational outcome is to emerge.

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Impact of Employee Involvement and Total Quality Management Programs

Dec 15, 1995 | Employee Engagement, Sponsor Content

S. Mohrman, E. Lawler III, and G. Ledford, Jr. discuss study results from continuing research on the impact of employee involvement and total quality management programs.

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Creating High Performance Organizations: Practices and Results of Employee Involvement and TQM in Fortune 1000 Companies

Aug 11, 1995 | Employee Engagement, Performance Management

Edward E. Lawler III , Susan Albers Mohrman and Gerry Ledford (Jossey-Bass, 1995)
Creating High Performance Organizations offers the most up-to-date results from a unique longitudinal study that has systematically researched the adoption and impact of employee involvement (EI) and total quality management (TQM) practices on the largest companies in the United States.

The Contextual Determinants Of Increased Adoption Of Participative Practices In Organizations

Feb 1, 1995 | Employee Engagement, Performance Management, Sponsor Content

Drawing on multiple frameworks, this study by R. Tenkasi, S. Mohrman, G. Ledford, Jr., and E. Lawler III tested longitudinally on a matched set of 130 companies the contextual determinants of increased adoption of participative practices.

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Systems are Not Solutions: Issues in Creating Information Systems that Account for the Human Organization

Sep 9, 1994 | Employee Engagement, HR Analytics, Innovation, Sponsor Content, Strategic HR, Uncategorized

Edward E. Lawler III, Philip H. Mirvis
1981 (republished 1994)

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Effects of Union Status on Employee Involvement: Diffusion and Effectiveness

Jan 12, 1994 | Employee Engagement, Organizational Effectiveness, Sponsor Content

G. McMahan and E. Lawler III examined the research literature on union status and employee involvement with respect to two issues: (1) the relationship between the presence of a union and the adoption of employee involvement; (2) the relationship between the presence of a union and the effectiveness of employee involvement.

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The Employee Empowerment Approach to Service

Jan 1, 1994 | Employee Engagement, Sponsor Content

This paper by D. Bowen and E. Lawler III reviews the basic learnings that have been developed concerning how and when to use empowerment in customer service organizations. Points out that there are a number of factors which lead to the success and failure of empowerment efforts.

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