Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Linking Diversity and Effectiveness: The Relationship Between Cultural Diversity and Organizational Outcomes

This report by Cristina B. Gibson is the first step in a program of research concerning the impact of diversity.

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Organization-Learning Disorders Conceptual Models and Intervention Hypothesis

This paper by William M. Snyder and Thomas G. Cummings presents a conceptual model that proposes how organization-learning disorders influence organization performance.

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What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite

In this article, Susan G. Cohen and Diane E. Bailey summarize and review the research on teams and groups in organization settings published from January 1990 to April 1996.

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Board Effectiveness: Principles and Practices

E. Lawler III, J. Conger, and D. Finegold look at the key activities of the board and then briefly consider what makes groups effective.

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Strategy, Core Competencies and HR Involvement as Determinants of HR Effectiveness and Refinery Performance

Patrick M. Wright, Gary C. McMahan, Blaine McCormick, and W. Scott Sherman examined the impact strategy, core competence, and involvement of HR executives in strategic decision making on the refinery managers’ evaluation of the effectiveness of HR and refinery performance among 86 U.S. petro-chemical refineries.

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Motivation for School Reform

S. Mohrman and E. Lawler III state that the school reform movement seeks higher educational standards for all students, moving authority into the local school to develop new approaches and apply resources appropriately to meet the needs of all students, and new approaches to teaching and learning meet the educational needs of modern society.

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Total Quality Management Practices and Outcomes in the Largest U.S. Firms

A survey of the 1000 largest companies in U.S. led by S. Mohrman, R. Tenkasi, E. Lawler III, and G. Ledford, Jr. shows that TQM practices fall into two main categories: core practices and production oriented practices.

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Avoiding the Corporate Dinosaur Syndrome

The characteristics that are associated with large corporations becoming dinosaurs are identified. A number of practices are suggested in this paper by E. Lawler III and J. Galbraith that can prevent an organization from becoming dominated by these dysfunctional characteristics.

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An International Comparison of Organization Development Practices: The United States and Hong Kong

This study by Chung-Ming Lau, Gary C. McMahan, and Richard W. Woodman explored culture-bound issues in OD. The results of surveys among major firms in the United States and Hong Kong indicated few major differences in their OD practices, though the usage of specific OD interventions varied.

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The Impact of Schemas and Inquiry Frames on Consultants’ Constructions of Expectations about the Client System

This study by Ramkrishnan V. Tenkasi, Tojo J. Thachankary, Frank J. Barrett, and Michael R. Manning investigated and supported the view that the consultants’ constructions of positive or negative perceptions and expectations about the client system is an artifact of consultant organizational schemas and inquiry frames.

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