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Research and Insights from the Center for Effective Organizations

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International Competitiveness and the Design of Organizations

Dec 29, 1988 | Organization Design, Sponsor Content, Strategic HR

Many American businesses have lost their competitive advantage. But the focus of this paper by Edward E. Lawler III is not on proving the case, that has already been done; it is on what strategies organizations can take to recapture the advantage.

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Technology and Global Strategies and Organizations

Dec 28, 1988 | Digital Transformation, Sponsor Content, Strategic HR

Jay Galbraith discusses how technology is viewed as a pervasive force bringing about today’s global competition.

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Beyond the Clash: Managing High Tech Professionals

Dec 27, 1988 | Performance Management, Sponsor Content

Susan Resnick-West and Mary Ann Von Glinow recall how on January 28, 1986 millions watched as the Spaceship Challenger blew up only seconds after take off. Some say the incident was avoidable. Hours before the tragedy, Thiokol project engineers pleaded with authorities to delay the launch.

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High Technology Organizations: Context, Organization and People

Dec 26, 1988 | Agility, Digital Transformation, Sponsor Content

Firms in global high technology industries face key challenges. This paper by Susan A. Mohrman and M. Von Glinow October presents a preliminary framework that delineates aspects of their context, organization and human resources.

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Executive Behavior in High Involvement Organizations

Dec 25, 1988 | Employee Engagement, Performance Management, Sponsor Content

This paper by Edward E. Lawler III (CEO) is not about leadership per se, however, it is about how senior managers in organizations should structure and carry out their jobs in order to be consistent with a high involvement approach to management.

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The High Involvement Manager: Going it Alone

Dec 24, 1988 | Employee Engagement, Performance Management, Sponsor Content

Edward E. Lawler III and Susan A. Mohrman argue that the literature on participation and employee involvement often places the supervisor in the role of the villain.

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High Technology Performance Management

Dec 23, 1988 | Digital Transformation, Innovation, Performance Management, Sponsor Content

A. Mohrman, Jr., Susan A. Mohrman, and Christopher G. Worley explain that high technology work is complex and dynamic, requires innovation, and is highly interdependent.

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Past Success and New Challenges: The Top Management Team at Hilltop State Psychiatric Hospital(1)

Dec 22, 1988 | Change Management, Sponsor Content

Susan G. Cohen states that what enables a top management team to be successful in a crisis situation can become dysfunctional during a time of relative stability.

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The Influence of Early History on Team Development Customer Service Manager Teams at People Express Airlines

Dec 21, 1988 | Employee Engagement, Sponsor Content

This chapter by Susan G. Cohen and Daniel R. Denison compares the performance of two Customer Service Manager Teams, one highly effective and the other relatively ineffective, at an airline designed and managed to foster high employee commitment.

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Designing Performance Appraisal and Reward Systems for Procurement Professionals in the Telecommunications Industry

Dec 20, 1988 | Compensation and Benefits, Performance Management, Sponsor Content

Mary Ann Von Glinow, Nirmal Sethia, and Steven Kerr argue that the telecommunications industry is in the throes of revolutionary changes. The new business environment has critically transformed the role and greatly enlarged the responsibilities of the procurement function in the industry.

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Comparative Human Resource Management Practices in the U.S., Japan, Korea, and the People’s Republic of China

Dec 19, 1988 | Sponsor Content, Uncategorized

Mary Ann Von Glinow and Byung Jae Chung state that human Resource managers in the United States and in other countries have a number of operating assumptions that guide their thinking about the firm’s human assets.

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Integrating Academic and Organizational Approaches to Developing the International Manager

Dec 18, 1988 | Sponsor Content, Talent Management

Michael Finney and Mary Ann Von Glinow state that the emerging global economic environment has produced a new and critical human resource demand, one that will become even more important in the decades ahead–the international manager.

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