Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Steve Kerr and His Years with Jack Welch at GE

Larry Greiner’s interview with Steve Kerr is about two intriguing phenomena at GE—the obvious one is Jack Welch’s leadership role, and the less obvious, while not intended by him, is Steve’s role in the background acting as Welch’s skillful consultant for 11 years.

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Performance Improvement Capability: Keys to Accelerating Performance Improvements in Hospitals

Paul S. Adler, Seok_Woo Kwon, Patricia Riley, Jordana Signer, Ben Lee, and Ram Satrasala explain that improvement trajectory is the fruit of a series of improvement projects, the proximate cause of this variation between organizations lies in the varied ways these projects are managed.

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Building Trust: Effective Multi-Cultural Communication Process in Virtual Teams

Cristina B. Gibson and Jennifer A. Manuel share that collective trust is a crucial element of virtual team functioning. Collective trust can be defined as a shared psychological state in a team that is characterized by an acceptance of vulnerability based on expectations of intentions or behaviors of others within the team.

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Work-Team Performance Motivated by Collective Thought: The Structure and Function

In this article, Cristina B. Gibson and Christopher Earley extend extant theory and develop a motivational model of group efficacy that integrates function with structural features including collective origins, collective construction, identifiable characteristics, and recursive relationships.

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The Efficacy Advantage: Factors Related to the Formation of Group Efficacy

Extending previous research investigating factors related to the formation of group efficacy, this research by Cristina B. Gibson examined predictors across cultures and groups of various types.

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Time Flies Like an Arrow: Tracing Antecedents and Consequences of Temporal Elements of Organizational Culture

Cristina B. Gibson, Mary E. Zellmer-Bruhn, and Ramon J. Aldag examine how time has recently become a more central focus in management research and practice. Time to market has become a critical issue in many industries, with ever shortening new product development times.

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From Knowledge Accumulation to Accommodation: Cycles of Collective Cognition in Work Groups

In this paper by Cristina B. Gibson, a framework for collective cognition in the workplace is developed to provide guidance to groups, their leaders, and researchers interested in understanding and improving cognitive processes.

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Designing and Forming Global Teams

No matter what the reason for the formation of a global team or what form the team takes, leaders and team members must address the complexity of global teamwork by architecting new ways of collaborating. This chapter byJulia C. Gluesing and Cristina B. Gibson is about how managers can create conditions in the pre-start and start-up phases of global teaming that will enhance the chances that a team will succeed.

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Self-Designing a Performance Management System

A. Mohrman, Jr. and S. Mohrman discuss how the systems and practices that organizations use to manage performance are integrally related to the capacity of the organization to accomplish its business objectives and of its employees to accomplish their purposes.

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Human Resources Management: New Consulting Opportunities

E. Lawler and S. Mohrman explain that the future of HR consulting is inseparable from the future of the HR function in organizations. There is little doubt in our minds that the ways in which the HR function is managed, positioned and operates in corporations today will change dramatically over the next decade and that these changes will affect HR consulting.

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HR As a Strategic Partner: What Does it Take to Make it Happen?

E. Lawler and S. Mohrman share that a number of articles, books and studies have argued that HR needs to become a strategic partner. But is HR becoming a strategic partner?

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Performance Management: What Works?

E. Lawler and M. McDermott argue that establishing an effective performance management system is a major challenge for most organizations. It has been a key topic in the human resources management literature for decades

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