Working Papers

Research and Insights from the Center for Effective Organizations

Pay Practices in Fortune 1000 Corporations

Are the reward systems in major US corporations changing? As part of its triennial survey of organizational performance improvement efforts, the Center for Effective Organizations has gathered data on the pay practices of large corporations since 1987.

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Competence, Not Competencies: Making Global Executive Development Work

George P. Hollenbeck and Morgan W. McCall, Jr. share that as we begin the 21st century, evidence abounds that executive and leadership development has failed to meet expectations.

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Coping with Evil: The New Challenge of Crisis Management

Ian I. Mitroff and Murat Alpaslan recount that 2002 is the twentieth anniversary of the Tylenol poisonings, the single crisis that more than any other event is associated with the beginning of the modern field of Crisis Management (CM).

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4-D Theory of Strategic Transformation: When New CEOs Succeed and Fail

Larry Greiner, Thomas Cummings, and Arvind Bhambri discuss how there is no honeymoon for most new CEOs these days. Instead, they are challenged immediately by their boards to make major changes and improve financial performance. Entering with strong mandates for change, new CEOs frequently launch strategic transformation initiatives.

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Steve Kerr and His Years with Jack Welch at GE

Larry Greiner’s interview with Steve Kerr is about two intriguing phenomena at GE—the obvious one is Jack Welch’s leadership role, and the less obvious, while not intended by him, is Steve’s role in the background acting as Welch’s skillful consultant for 11 years.

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Performance Improvement Capability: Keys to Accelerating Performance Improvements in Hospitals

Paul S. Adler, Seok_Woo Kwon, Patricia Riley, Jordana Signer, Ben Lee, and Ram Satrasala explain that improvement trajectory is the fruit of a series of improvement projects, the proximate cause of this variation between organizations lies in the varied ways these projects are managed.

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Building Trust: Effective Multi-Cultural Communication Process in Virtual Teams

Cristina B. Gibson and Jennifer A. Manuel share that collective trust is a crucial element of virtual team functioning. Collective trust can be defined as a shared psychological state in a team that is characterized by an acceptance of vulnerability based on expectations of intentions or behaviors of others within the team.

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Work-Team Performance Motivated by Collective Thought: The Structure and Function

In this article, Cristina B. Gibson and Christopher Earley extend extant theory and develop a motivational model of group efficacy that integrates function with structural features including collective origins, collective construction, identifiable characteristics, and recursive relationships.

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The Efficacy Advantage: Factors Related to the Formation of Group Efficacy

Extending previous research investigating factors related to the formation of group efficacy, this research by Cristina B. Gibson examined predictors across cultures and groups of various types.

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Time Flies Like an Arrow: Tracing Antecedents and Consequences of Temporal Elements of Organizational Culture

Cristina B. Gibson, Mary E. Zellmer-Bruhn, and Ramon J. Aldag examine how time has recently become a more central focus in management research and practice. Time to market has become a critical issue in many industries, with ever shortening new product development times.

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From Knowledge Accumulation to Accommodation: Cycles of Collective Cognition in Work Groups

In this paper by Cristina B. Gibson, a framework for collective cognition in the workplace is developed to provide guidance to groups, their leaders, and researchers interested in understanding and improving cognitive processes.

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Designing and Forming Global Teams

No matter what the reason for the formation of a global team or what form the team takes, leaders and team members must address the complexity of global teamwork by architecting new ways of collaborating. This chapter byJulia C. Gluesing and Cristina B. Gibson is about how managers can create conditions in the pre-start and start-up phases of global teaming that will enhance the chances that a team will succeed.

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